Job Description
**Job Title:** Customer Relationship Manager
**Location:** Kochi
**Salary:** ₹30,000 – ₹40,000 per month
**Experience:** Minimum 2 years
**Job Description:**
We are looking for a **Customer Relationship Manager** to build strong client relationships and ensure smooth coordination between our sales, project, and support teams. The role mainly focuses on supporting the rollout of **EV charging infrastructure projects** and keeping customers well informed at every stage.
**Candidates with prior experience as an Academic Counselor are most welcome.**
**Responsibilities:**
* Coordinate between Sales and Project teams to ensure smooth project execution.
* Work closely with the CRMS team for data verification, project updates, and client account support.
* Communicate with customers about project timelines, payment updates, and progress.
* Share real\-time updates with different departments for better coordination.
* Track ongoing projects and support the CRMS team with approvals and cost validations.
* Build strong relationships with customers through regular follow\-ups and support.
**Requirements:**
* Minimum 2 years of experience in customer relationship management
* Excellent communication and coordination skills.
* Ability to handle multiple tasks and work with different teams.
* Good problem\-solving and organizational skills.
* Knowledge of CRM software or project tracking tools will be an advantage.
* **Experience as an Academic Counselor is a plus.**
Job Type: Full\-time
Pay: ₹30,000\.00 \- ₹40,000\.00 per month
Benefits:
* Health insurance
* Provident Fund
Work Location: In person