India \- Hyderabad JOB ID: R\-256168 LOCATION: India \- Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Sep. 29, 2026 CATEGORY: Clinical Development **Job Description** ------------------- Increasing demand for observational research (now commonly referred to as real\-world evidence \[RWE]) from regulatory and reimbursement authorities makes observational research a key component of drug development and commercialization. Amgen's Center for Observational Research (CfOR) is a global organization with an industry\-leading analytical capability that generates RWE to support business needs across a product’s lifecycle. CfOR scientists partner with internal stakeholders and industry experts to design, conduct, interpret and publish observational research that informs decision\-making from the early development of a molecule to the design of clinical trials and the safety and efficacy of Amgen medicines. We are seeking a **Senior Associate, Strategic Planning \& Operations**, to join the Center for Observational Research (CfOR). This role will work with other Amgen functional teams to oversee and drive execution of CfOR’s operational projects and non\-interventional studies ensuring timely completion within budget and at the highest quality with compliance. This role requires strong project management capabilities combined with a growth mindset and openness to leveraging emerging AI tools to improve productivity and drive CfOR\-wide initiatives. **Key Responsibilities** * Support **end\-to\-end operational workflows/ automate tools** and standardise process maps / SOPs to improve efficiency in CfOR operational process such as **budget management, contracting,****dashboard management** and **project management**/ **PMO office.** * Driving **AI\-enabled operational transformation** to enhance efficiency in compliance process, budget tracking, and decision\-making across global CfOR programs * **Project management** including project planning, governance tracking, milestone management, Vendor onboarding, risk/issue tracking, and stakeholder reporting * **SharePoint management** experience in content governance to enable effective collaboration and efficient document control. * **Knowledge management/ training capabilities** \- Design, track knowledge\-sharing metrics and drive team engagement with continuous learning frameworks. **Operational Excellence \& Process Optimization:** * **Automate / standardize end\-to\-end workflows** \& process maps to improve efficiency in CFOR operational process * Drive execution of operational processes by monitoring budgets, contracts, study milestones, risks, and performance metrics while ensuring data accuracy, timely reporting, and adherence to regulatory, compliance and organizational requirements. * Ensure quality, compliance, and alignment with global operational standards * Strong experience in SharePoint management, including site administration, document libraries, permission management, and content governance to enable secure collaboration and efficient document control **AI \& Digital Enablement:** * Applied generative AI tools to improve productivity in documentation and operations * Identify automation opportunities to reduce manual effort and standardize workflows * Creating dashboards of operational processes * Drove adoption and migration of digital tools (Smartsheet, MS tools, Teams, SharePoint, Miro, lucid) for collaboration and tracking * Develop apps/ AI chatbots / migrate available processes to new technology/ tools based on organizational requirements **Project Management Office** * Demonstrated experience in PMO practices, including project planning, governance tracking, milestone management, stakeholder reporting, ensuring timely delivery, quality, and alignment with business priorities. * Ability to apply Agile, Scrum, Kanban, or hybrid project management methodologies to improve execution, collaboration, and operational efficiency and improve project visibility and execution tracking. **Data, Reporting \& Dashboarding:** * Developed and maintained operational dashboards and reports (Power BI/Excel/Smartsheet) to track study performance, resource utilization, and key KPIs * Delivered actionable insights through data analysis and reporting to support leadership decision\-making **Financial \& Resource Management:** * Managed financial operations including PO processing, invoice verification, and expense tracking using SAP/Ariba/Anaplan * Supported budget planning and resource management across programs **Basic Qualifications:** * Bachelor’s degree with 8\+ years of Clinical / Scientific Operations experience OR * Master’s degree and 5\+ years of Scientific or Operations experience * Pharma/ Healthcare degree with application of **technology/ AI knowledge** expertise, advanced excel knowledge, dashboard creation for reporting, and decision support. **Preferred Qualifications/Skills:** * Minimum of 6 years of **project management** experience, Agile Scrum master, with \+4 years in pharma/biotech and cross\-functional environments. Project planning \& milestone tracking, process standardization \& optimization, KPI design \& reporting, cross\-functional stakeholder management * Technical: SQL, Python (incl. applied ML/predictive modeling), Tableau, Power BI \& Analytics, Advanced Excel, Dashboard Creation \& Reporting * Hands\-on experience with **budgeting**, **contracting,****PMO office**, and working in regulated document management systems * Drive **AI\-enabled operational transformation** to enhance efficiency in CFoR operational process * Demonstrated proficiency \& adaptability with related software tools (ChatGPT, Copilot, Smartsheet, Miro, SharePoint, MS Teams, Office 365, etc.) * Quick learner with strong analytical skills and adaptability to new tools and concepts * Demonstrates autonomy and reliability in managing tasks and contributing to team goals * Highly organized, with the ability to prioritize and deliver on projects independently or collaboratively * Effective communicator with strong written, verbal, and presentation abilities * Builds positive relationships and fosters collaboration with a proactive, “can\-do” attitude * Familiarity with drug commercialization \& business practices