Key Responsibilities

• Training & Development: Conducts induction for new joiners, delivers ongoing training on Standard Operating Procedures (SOPs), hospitality etiquette, and service sequences.
• Product Knowledge & Quality: Ensures staff are knowledgeable about Products, price and shelf life details
• Performance Enhancement: Identifies skill gaps through observation, conducts mock service sessions, and provides coaching to improve service efficiency.
• Documentation & Reporting: Maintains training records, attendance, and feedback; updates training manuals and digital resources.
• Operational Alignment: Collaborates with outlet managers and HR to align training with company goals and new outlet openings.
• Health & Safety: Ensures compliance with food safety, HACCP, and sanitation regulations.

Required Skills and Qualifications

• Experience: Generally requires 3–5 years of experience as an F&B Trainer, Service Trainer, or relevant hospitality role.
• Communication: Excellent verbal and written communication skills for conducting workshops and creating materials.
• Technical Skills: Proficiency in MS Office (PPT, Excel) and potentially a Learning Management System (LMS).
• Knowledge: Strong understanding of QSR, casual, or fine dining service standards.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location: In person