Country/Region: IN Requisition ID: 39856 Work Model: Position Type: Salary Range: Location: INDIA \- PUNE \- BIRLASOFT OFFICE \- HINJAWADI **Title:** **Functional Specialist\-Enterprise Apps** ===================================================== Description: **Area(s) of responsibility** ----------------------------- . **D365 F\&O Finance Functional Support Consultant (4C)** **Experience:** 4\+ years in D365 F\&O Finance support or implementation. * Provide L2 functional support for D365 F\&O Finance modules and related RTR, PTP and OTC processes. * Investigate incidents, service requests, configuration issues, workflow failures and transactional errors. * Perform approved data corrections, functional testing, user assistance and knowledge\-article creation. * Monitor assigned tickets, meet response and resolution SLAs, and escalate complex issues to L3\. * Assist with regression testing, production validation and minor enhancements.