We are looking for an *Operations / Customer Support Executive* to join our team in *Bangalore*.
If you enjoy interacting with customers, solving operational issues, and working in a fast-paced environment, we’d love to hear from you!
Key Responsibilities
Attend calls from *customers and delivery riders* regarding queries, complaints, and order-related issues.
Support *restaurant operations* and coordinate with the restaurant teams for smooth day-to-day operations.
Call customers to collect *feedback on their orders and overall experience*.
Share *daily KPI and performance data* with the restaurant team.
Coordinate with customers, riders, and restaurant teams to identify and resolve operational issues.
Candidate Requirements
✅ *Hindi and English communication skills are mandatory.*
✅ Good verbal communication and customer-handling skills.
✅ Basic knowledge of *MS Excel / data reporting*.
✅ Good problem-solving and coordination skills.
✅ Comfortable working in *rotational shifts*.
Job Details
Location:* Bangalore
Working Days:* 6days a wee
Shifts:* Rotational
Week Off:* Rotational
Salary:* Based on experience and skill set
Pay: ₹25,000.00 - ₹29,000.00 per month
Work Location: In person