SALES \& OPERATIONS EXECUTIVE Company: THE CHAWLA ENTERPRISESLocation: Lajpat Rai Market, Old DelhiEmployment Type: Full\-TimeDepartment: Sales \& Operations About the Role THE CHAWLA ENTERPRISES is looking for a Sales \& Operations Executive to handle day\-to\-day sales enquiries, customer calling, offline/walk\-in sales and basic inventory operations. The person will work closely with the management and will be responsible for ensuring that enquiries are followed up properly, customers receive accurate product/pricing information, sales are converted, and stock movements are recorded correctly. Key Responsibilities 1\. Calling \& Lead Management * Handle incoming enquiries from Justdial, WhatsApp, phone calls and other sources. * Call prospective dealers, retailers and customers and understand their requirements. * Share product details, prices, availability and offers. * Follow up with old and pending enquiries regularly. * Maintain proper records of leads, follow\-ups and order status. * Convert enquiries into confirmed orders wherever possible. * Escalate important/high\-value customers and negotiations to management. 2\. Offline / Counter Sales * Handle walk\-in customers and dealers at the shop. * Understand customer requirements and recommend suitable products. * Prepare quotations and communicate prices. * Coordinate order confirmation, billing and dispatch. * Maintain professional relationships with existing dealers and customers. * Assist management during busy sales periods. 3\. Stock \& Inventory Recording * Record incoming and outgoing stock. * Maintain daily stock movement records. * Check physical stock against system/register records. * Record sales, dispatches, returns and damaged/defective units. * Immediately report stock discrepancies to management. * Help maintain accurate product\-wise inventory. * Coordinate with warehouse staff for picking and dispatch. 4\. Daily Sales \& Reporting * Maintain daily sales and enquiry records. * Prepare a simple daily report covering: * Total enquiries received * Calls made * Follow\-ups completed * Orders confirmed * Sales value * Pending customers * Stock issues/discrepancies * Maintain customer and dealer information properly. 5\. Coordination * Coordinate between customers, sales team, warehouse and management. * Ensure confirmed orders are communicated correctly to the warehouse. * Follow up on pending payments/order confirmations when instructed. * Assist with basic administrative and operational work related to sales. Candidate Requirements * Good communication skills in Hindi and English. * Comfortable speaking to customers and dealers over the phone. * Basic computer knowledge. * Ability to use WhatsApp, Excel/Google Sheets and basic business software. * Good numerical understanding. * Ability to maintain accurate records. * Confident, disciplined and presentable. * Prior experience in sales, telecalling, electronics, wholesale, retail or distribution will be preferred. Important Qualities We are looking for someone who is: * Sales\-oriented * Proactive with follow\-ups * Honest and responsible with stock * Good with customers * Comfortable making calls * Organised with records * Fast at learning products and prices * Able to work in a busy wholesale environment Working Hours 11:00 AM – 8:00 PM Full\-time, on\-site position at Lajpat Rai Market, Old Delhi. Performance Expectations The candidate will be expected to: * Respond to enquiries promptly. * Ensure no genuine lead is left without follow\-up. * Maintain accurate sales and stock records. * Minimise errors in orders and inventory. * Build repeat business from existing dealers/customers. * Consistently contribute towards monthly sales targets. Compensation Salary: ₹8000/\- – ₹11,000/\- per month Performance Incentive: Additional incentives may be provided based on sales/conversion and overall performance. How to Apply Interested candidates may share their CV/resume and previous work experience. Contact: THE CHAWLA ENTERPRISES Location: Lajpat Rai Market, Old Delhi Pay: ₹8,000\.00 \- ₹11,000\.00 per month Education: * Secondary(10th Pass) (Required) Language: * English (Required) Location: * Delhi (Required) Willingness to travel: * 25% (Preferred) Work Location: In person