Job Description
**Role – OCM Consultant**
**Levels\- A to SM**
**Job Description**
* Collaborate with Change Management Lead, Project Leads and Project Sponsors to determine change management scope and effort
* Apply Organization Change Management (OCM) framework, methodology and tools to create a change strategy to support adoption of the changes
* Conduct Change Impact Assessment (CIA) to identify key impacts, assess change readiness and identify key stakeholders
* Document all impacts of process or tool change to determine user support and resistance
* Develop a Change Management Plan to drive faster adoption and higher utilization of process/system changes
* Work with the Change Management Lead and Project Leads to ensure that change management activities are incorporated into overall project plan
* Support the design, development, delivery, and management of all engagement activities, including communications
* Demonstrate experience in using multiple digital communication channels to engage stakeholders and impacted users across geographies
* Ensure high quality and timely execution of communication plans and strategies by on time design and development of quality communication collaterals – Mailers/ newsletters/ posters/ flyers etc.
* Support training efforts by managing the development and deployment of training materials using effective training channels
* Work with key stakeholders to establish and maintain the commitment necessary to address workforce transition challenges that might arise and implement change deliverables
* Report project level status, metrics, issues, and risks on an ongoing basis to the Executive Leadership
**Skills Required**
* Experience and knowledge of change management principles, methodologies, and tools
* Team player with strong interpersonal skills and ability to take a leadership role when necessary
* Ability to quickly assimilate and apply new concepts, business models, etc.
* Ability to establish and maintain strong relationships
* Flexible and adaptable; able to work in ambiguous situations
* Excellent business, communications, and interpersonal skills
* Experience in CCA deployment (optional)
**Experience**
* 3 to 20 years of work experience (depending on level) at a Tier\-1 consulting firm or in a corporate communications department
* Bachelor’s degree required. MBA or advanced degree in related specialization area preferred
* Experience implementing change management plans utilizing multiple communication tools and techniques
**Preferred**
Organization Change Management experience in one end\-to\-end ERP implementation program