Job Description
**Job Description:**
* Handle Level I \& II calling for verification of customer inbound interests for leading two\-wheeler brands.
* Respond promptly to customer inquiries and provide accurate information.
* Maintain good knowledge of products to handle customer queries effectively.
* Record customer interactions, transactions, comments, and feedback.
* Maintain a positive, empathetic, and professional attitude with customers.
* Ensure customer satisfaction and provide professional customer support.
**Requirements:**
* **Fluent Kannada speaking skills are mandatory.**
* Good **English communication skills – verbal and written.**
* Excellent communication and customer\-handling skills.
* Good listening and convincing abilities.
* Prior telecalling/customer support experience is preferred.
**Working Hours:**
* Fixed shift: **9:30 AM to 6:30 PM**
* **9 hours including 1\-hour break**
* Minimum **9 hours login time** including productive call handling and idle time.
* Minimum **24 working days per month**
* **Rotational week off**
Pay: ₹13,000\.00 \- ₹15,000\.00 per month
Work Location: Remote