Full Time

Insurance Operations Executive

HexRowKL, INNot Disclosed
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Insurance Operations Executive
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Job Description
**Location:** Kanjiramapara, Thiruvananthapuram **Salary:** ₹10,000 – ₹15,000 per month (based on skills \& experience) **Office Time:** 9:30 AM – 5:30 PM **Weekly Off:** Second Saturday \& All Sundays About the Role We are looking for a reliable, multi\-skilled office executive who can handle daily office operations, client onboarding, insurance sales support, and customer communication. This is a hands\-on role for someone who is comfortable talking to clients, following up on leads, and managing basic office systems without supervision. This is **not** a passive desk job. You will be expected to take ownership. Key Responsibilities **Client Handling \& Sales Support** * Onboard new insurance clients and explain basic policy details clearly * Follow up with leads via phone and WhatsApp * Support deal closures and documentation * Coordinate with insurers for proposals, policy issuance, and renewals **Telecalling \& Communication** * Make outbound calls to prospects and existing clients * Handle incoming customer calls professionally * Manage WhatsApp communication with leads and customers * Handle basic email communication with clients and insurers **Office \& Operations Management** * Manage daily office activities smoothly * Maintain client records and documents (digital \& physical) * Update Excel / Google Sheets for leads, policies, and follow\-ups * Use Google Drive, Google Calendar, Email, Word, Excel efficiently **Administrative Support** * Organize files, reports, and documents * Assist in basic reporting and follow\-up tracking * Ensure no lead or customer request is ignored Required Skills \& Qualifications * Fluent in **English and Malayalam** (spoken \& basic written English required) * Comfortable speaking to customers over phone * Basic computer skills are **mandatory**: * Email * MS Excel / Google Sheets * Google Drive * Google Calendar * MS Word * WhatsApp (business communication) * Prior experience in **insurance or financial services** is a strong advantage * Willingness to learn and take responsibility Who Should Apply * Someone who wants a **stable office role** with growth opportunity * Someone who can handle multiple tasks without constant reminders * Someone who understands that follow\-ups and accuracy matter * Candidates who want **fixed salary \+ performance\-based income** Who Should NOT Apply * If you dislike calling customers * If you avoid responsibility * If you are not comfortable using a computer daily How to Apply Interested candidates can send their resume or contact details via WhatsApp / Call: \+91\-7012508441 Job Types: Full\-time, Permanent Pay: ₹8,000\.00 \- ₹15,000\.00 per month Benefits: * Health insurance * Paid sick time * Paid time off Work Location: In person
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Insurance Operations Executive

KL, IN
HexRow
Category:
Operations & Supply Chain
Company Size:
—
Experience:
Any Experience
Level:
Mid Level
Openings:
1
Applications:
0
Insurance Operations Executive at HexRow | Jobiora