Job Description
**Location:** Kanjiramapara, Thiruvananthapuram
**Salary:** ₹10,000 – ₹15,000 per month (based on skills \& experience)
**Office Time:** 9:30 AM – 5:30 PM
**Weekly Off:** Second Saturday \& All Sundays
About the Role
We are looking for a reliable, multi\-skilled office executive who can handle daily office operations, client onboarding, insurance sales support, and customer communication. This is a hands\-on role for someone who is comfortable talking to clients, following up on leads, and managing basic office systems without supervision.
This is **not** a passive desk job. You will be expected to take ownership.
Key Responsibilities
**Client Handling \& Sales Support**
* Onboard new insurance clients and explain basic policy details clearly
* Follow up with leads via phone and WhatsApp
* Support deal closures and documentation
* Coordinate with insurers for proposals, policy issuance, and renewals
**Telecalling \& Communication**
* Make outbound calls to prospects and existing clients
* Handle incoming customer calls professionally
* Manage WhatsApp communication with leads and customers
* Handle basic email communication with clients and insurers
**Office \& Operations Management**
* Manage daily office activities smoothly
* Maintain client records and documents (digital \& physical)
* Update Excel / Google Sheets for leads, policies, and follow\-ups
* Use Google Drive, Google Calendar, Email, Word, Excel efficiently
**Administrative Support**
* Organize files, reports, and documents
* Assist in basic reporting and follow\-up tracking
* Ensure no lead or customer request is ignored
Required Skills \& Qualifications
* Fluent in **English and Malayalam** (spoken \& basic written English required)
* Comfortable speaking to customers over phone
* Basic computer skills are **mandatory**:
* Email
* MS Excel / Google Sheets
* Google Drive
* Google Calendar
* MS Word
* WhatsApp (business communication)
* Prior experience in **insurance or financial services** is a strong advantage
* Willingness to learn and take responsibility
Who Should Apply
* Someone who wants a **stable office role** with growth opportunity
* Someone who can handle multiple tasks without constant reminders
* Someone who understands that follow\-ups and accuracy matter
* Candidates who want **fixed salary \+ performance\-based income**
Who Should NOT Apply
* If you dislike calling customers
* If you avoid responsibility
* If you are not comfortable using a computer daily
How to Apply
Interested candidates can send their resume or contact details via WhatsApp / Call: \+91\-7012508441
Job Types: Full\-time, Permanent
Pay: ₹8,000\.00 \- ₹15,000\.00 per month
Benefits:
* Health insurance
* Paid sick time
* Paid time off
Work Location: In person