Job Description
We're Hiring
**Client Success \& Business Solutions Manager**
Location: Kannur, Kerala (Full\-time)
Company: Inexoft Technologies Pvt. Ltd.
Experience: 2–8 Years
**About Inexoft**
Inexoft Technologies is an enterprise software and ERP solutions company with nearly 20 years of experience, delivering digital transformation projects across India and international markets. We are looking for a confident, proactive, and professional individual to become the key link between our clients and our technical team. This is a leadership\-track role for someone who enjoys understanding business processes, meeting customers, and delivering technology solutions.
**Key Responsibilities**
* Conduct online and onsite meetings with clients.
* Study customer business processes and gather software requirements.
* Prepare business requirement documents (BRDs), meeting minutes, and project documentation.
* Coordinate with development, QA, UI/UX, and implementation teams.
* Manage ongoing communication with clients, partners, and vendors.
* Track project progress, follow up on action items, and ensure timely delivery.
* Conduct software demonstrations, user training, and implementation support when required.
* Prepare regular project updates and escalate strategic matters to the Management Team
* Take ownership of assigned projects and ensure high customer satisfaction.
**Candidate Profile**
* Excellent spoken and written English.
* Strong communication, presentation, and documentation skills.
* Professional personality with confidence in client interactions.
* Self\-driven, organised, and capable of managing multiple projects.
* Strong analytical and problem\-solving abilities.
* Proficient with Microsoft Office, Google Workspace, and AI tools such as ChatGPT or Gemini.
* Experience in ERP, SaaS, Software Projects, Business Analysis, or IT Consulting is preferred.
* Valid driving licence and Passport required.Travel Requirement
This role involves travel for customer meetings, requirement studies, implementation, and project reviews across Kerala, India, and occasionally international locations.
**Why Join Inexoft?**
* Work on enterprise ERP and AI\-powered software projects.
* Interact with clients across India and overseas.
* Excellent career growth into consulting and leadership roles.
* Professional, collaborative, and innovation\-driven work environment.
If you are passionate about technology, business consulting, and building long\-term customer relationships, we'd love to hear from you.
Apply by sending your CV to: **hcm@inexoft.com**
Work Location: In person