Job Description
Credit and Lending Management
* Supervise loan processing, appraisal, disbursement, and recovery. \[1]
* Approve group formations, microloans, and credit lines within set limits. \[1, 2]
* Track portfolio quality, monitor delinquency rates, and control defaults. \[1, 2]
* Conduct random field visits and center meetings to evaluate borrower businesses. \[1, 2]
Branch Operations and Administration
* Oversee daily office workflows, cash management, and financial records. \[1, 2]
* Manage branch budgets, operational expenses, and logistics. \[1, 2]
* Maintain safety, security, and professional standards at the branch. \[1]
* Prepare and submit regular performance and audit reports to regional management
Team Leadership and Staff Development
* Lead, coach, and mentor loan officers and support staff.
* Delegate daily tasks and monitor field staff performance.
* Conduct capacity\-building training and regular performance reviews. \[1, 2, 3]
Business Growth and Client Relations
* Build strong ties with local community leaders and stakeholders.
* Drive client acquisition and promote microfinance savings and credit products.
* Resolve client queries and manage customer grievances effectively. \[1, 2, 3]
Risk Control and Regulatory Compliance
* Enforce internal institutional policies and regional banking laws. \[1, 2]
* Mitigate operational risks and address internal or external audit findings.
Pay: ₹25,000\.00 \- ₹35,000\.00 per month
Benefits:
* Cell phone reimbursement
* Flexible schedule
* Food provided
* Paid sick time
* Paid time off
* Provident Fund
Work Location: In person