**Full job description**

We are looking for highly motivated and experienced **Travel Sales Agents** specializing in the **US travel market**. This role involves **selling and assisting customers with flights, hotels, car rentals, train tickets, cruises, vacation packages, travel insurance, and other travel\-related services**. The agent will also handle **booking modifications, cancellations, refunds, and customer inquiries** while maximizing revenue through **upselling and cross\-selling travel products**.

**Key Responsibilities:**

• **Manage inbound and outbound sales inquiries** related to US domestic and international travel.
• Assist clients with **new flight, hotel, car rental, train, cruise, and holiday package bookings**.
• Provide **real\-time travel support and assistance** for existing reservations, modifications, cancellations, and rebooking.
• **Upsell and cross\-sell** premium services such as **seat upgrades, extra baggage, lounge access, and travel insurance**.
• Stay updated with **US airline policies (AA, Delta, United, Southwest, Amex etc.), hotel promotions, and travel regulations**.
• Handle **refund requests, travel disruptions, and emergency assistance** efficiently.
• Work with **Amadeus and online travel booking systems**.
• Meet and exceed **sales targets, conversion rates, and customer service KPIs**

Job Types: Full\-time, Permanent

Pay: ₹30,000\.00 \- ₹80,000\.00 per month

Benefits

• Flexible schedule
• Paid time off

Work Location: In person