Job Description
**Job Description**
We are looking for an experienced and customer\-focused **Jewellery Sales Manager / Sales Executive** to join our team. The candidate will be responsible for driving jewellery sales, providing excellent customer service, achieving sales targets, and maintaining strong customer relationships.
Reporting : Branch Manager / Managing Director's
Key Responsibilities
* Welcome customers and understand their jewellery requirements and preferences.
* Explain product features, designs, pricing, making charges, offers, and other details clearly.
* Promote and sell gold, diamond, silver, platinum, and other jewellery products.
* Achieve individual and team sales targets.
* Build and maintain long\-term relationships with customers.
* Handle customer enquiries, follow\-ups, and sales leads.
* Assist customers with product selection and provide personalized recommendations.
* Maintain proper product displays and ensure the showroom is well presented.
* Coordinate with billing, inventory, and other departments for smooth sales operations.
* Handle customer complaints and resolve issues professionally.
* Maintain daily sales reports and customer records.
Additional Responsibilities
* Lead, motivate, and monitor the sales team.
* Set and track individual and team sales targets.
* Monitor daily showroom performance and conversion rates.
* Train sales executives on jewellery products, customer service, and selling techniques.
* Develop strategies to increase sales and customer retention.
* Monitor stock movement in coordination with the inventory team.
* Prepare and submit sales performance reports to management.
Requirements
* **Sales Executive:** 1–3 years of experience in jewellery or luxury retail sales preferred.
* **Sales Manager:** 3–7\+ years of experience in jewellery sales, including team\-handling experience.
* Good knowledge of gold, diamond, gemstone, and other jewellery products.
* Excellent communication, interpersonal, and negotiation skills.
* Strong customer\-service and relationship\-management skills.
* Target\-oriented with a positive and professional attitude.
* Previous experience in a jewellery showroom will be an advantage.
Education
* Minimum 12th pass; graduate preferred.
* Jewellery/luxury retail sales experience will be given preference.
* Immediate joineers are most preffered
Pay: ₹10,000\.00 \- ₹25,000\.00 per month
Work Location: In person