* Handling all incoming customer queries and questions * Providing the appropriate service and information or referring clients to another department * Referring problematic issues that they cannot solve to management * Resolving customer complaints and issuing refunds as needed * Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information * Providing quotations and checking product availability Pay: ₹16,000\.00 \- ₹35,000\.00 per month Benefits: * Cell phone reimbursement * Paid sick time * Paid time off Work Location: In person