Job Description
**Pay:** ₹20,000\.00\-₹25,000\.00 per month
Job Description:
**New Fleet Solutions** is hiring experienced and talented professionals for the **International Voice Process Executive** role. If you have experience handling international customers, excellent communication skills, and a customer\-centric approach, we would love to connect with you.
Position Details
* **Job Title:** International Voice Process Executive
* **Company:** New Fleet Solutions
* **Location:** 100% Work From Home
* **Salary:** ₹25,000 per month
* **Experience Required:** Minimum 1\+ year of International BPO Voice Process experience
* **Shift:** Night Shift (US Process)
* **Joining:** Immediate Joiners Preferred
Key Responsibilities
* Handle inbound and outbound calls with international customers, primarily in the US market.
* Provide professional customer support and resolve customer inquiries efficiently.
* Maintain accurate records of customer interactions and follow\-up activities.
* Ensure high levels of customer satisfaction and service quality.
* Communicate effectively with customers while adhering to company guidelines and processes.
* Escalate complex issues to the appropriate teams when necessary.
* Meet performance, quality, and productivity targets.
Required Skills \& Qualifications
* Minimum 1 year of experience in an International Voice Process.
* Excellent spoken and written English communication skills.
* Neutral accent and strong interpersonal skills.
* Ability to handle customer concerns professionally and confidently.
* Good listening, problem\-solving, and multitasking abilities.
* Comfortable working in US shifts/night shifts.
* Proficiency in using computers, CRM systems, and communication tools.
* Stable internet connection and a dedicated work\-from\-home setup.
Why Join New Fleet Solutions?
100% Remote Work Opportunity
Competitive Salary – ₹25,000 per Month
Professional Growth Opportunities
Dynamic and Collaborative Work Environment
Opportunity to Work with International Clients
Pay: ₹20,000\.00 \- ₹25,000\.00 per month
Benefits:
* Health insurance
* Paid sick time
* Paid time off
* Provident Fund
Application Question(s):
* Do you have a laptop/desktop and a stable internet connection for work\-from\-home?
* Are you comfortable with 25,000/\- maximum salary? ( Do not apply if not comfortable)
Experience:
* International voice process: 1 year (Required)
Language:
* English (Required)
Shift availability:
* Night Shift (Required)
Work Location: Remote