* **Patient Flow Management:** Monitor patient movement across registration, vision testing, doctor consultation, dilation, and billing to reduce waiting times. * **Staff Coordination:** Supervise front office personnel, optometrists, eye care counselors, and floor nurses; manage duty rosters and daily assignments. * **Doctor \& Clinic Prep:** Coordinate with ophthalmologists to manage daily patient loads and ensure examination and diagnostic rooms are fully prepped. * **Grievance Handling:** Address patient inquiries, feedback, and complaints with empathy and professionalism. * **Compliance \& Quality:** Enforce hospital Standard Operating Procedures (SOPs), safety protocols, infection control guidelines, and facility cleanliness. * **Reporting:** Maintain daily visit records, track performance metrics, and submit operational summaries to hospital administration Pay: ₹11,934\.66 \- ₹30,876\.13 per month Work Location: In person