PURPLLE – STORE MANAGER **Location:** Trivandrum, Kerala **Job Type:** Full\-Time **Industry:** Beauty \& Cosmetics Retail **Gender:** Unisex About the Role Purplle is looking for an experienced and customer\-focused **Store Manager** to manage the overall operations of a Purplle beauty retail store in Trivandrum. The Store Manager will be responsible for **store sales, team management, customer experience, inventory, visual merchandising, operational compliance and achievement of business targets**. Key ResponsibilitiesStore Operations * Manage the day\-to\-day operations of the Purplle store. * Ensure smooth opening and closing of the store. * Maintain store standards, cleanliness and product displays. * Ensure compliance with company policies, SOPs and operational guidelines. * Monitor store security and prevent stock loss/shrinkage. Sales \& Business * Drive daily, weekly and monthly sales targets. * Monitor store performance and identify opportunities to improve sales. * Track KPIs such as sales, conversion, average bill value and productivity. * Implement strategies to improve customer walk\-ins and sales conversion. * Ensure effective execution of promotions and offers. Team Management * Lead, motivate and manage the store team. * Allocate daily responsibilities and manage staff schedules. * Monitor individual team performance and productivity. * Conduct regular team briefings and product/process training. * Support recruitment, onboarding and development of store employees. * Handle attendance, discipline and basic employee\-related issues. Customer Experience * Ensure excellent customer service and shopping experience. * Handle customer queries, complaints and escalations professionally. * Ensure Beauty Advisors provide appropriate product recommendations. * Build strong customer relationships and encourage repeat visits. Inventory \& Merchandising * Monitor stock availability and replenishment. * Conduct regular stock checks and support stock audits. * Minimize stock discrepancies, damages and expiry\-related losses. * Ensure products are properly displayed and merchandise standards are maintained. * Coordinate with relevant teams for stock requirements and transfers. Reporting \& Compliance * Prepare and maintain daily/weekly store reports. * Monitor sales and operational KPIs. * Ensure accurate billing and cash\-handling procedures. * Maintain required store documentation and records. * Ensure adherence to company policies and statutory requirements. Candidate Profile * **Experience:** 2–5 years in retail/store management, preferably in beauty, cosmetics, fashion, lifestyle or FMCG retail. * Strong people\-management and leadership skills. * Good communication and customer\-handling skills. * Strong sales orientation and target\-driven approach. * Good knowledge of retail operations and inventory management. * Comfortable working in a fast\-paced retail environment. * Basic knowledge of MS Excel and reporting. * Candidates with experience managing a team of Beauty Advisors/Sales Associates will be preferred. Key Skills **Store Operations \| Sales Management \| Team Management \| Customer Service \| Inventory Management \| Visual Merchandising \| KPI Management \| Staff Scheduling \| Retail Reporting \| Conflict Resolution** Working Hours **Retail Shift\-Based Role** Shifts may vary according to store requirements. Interview Contact **8086021680** **arundutt.a@purplle.com** **Subject:** Application – Store Manager – Trivandrum Pay: ₹25,000\.00 \- ₹45,000\.00 per month Benefits: * Paid time off * Provident Fund Work Location: In person