We are looking for a **Customer Relationship Manager** to manage customer relationships, understand client requirements and ensure a high level of customer satisfaction. **Key Responsibilities** * Manage and maintain strong relationships with existing customers. * Handle customer queries, requests, and complaints professionally. * Understand customer requirements and coordinate with internal teams for timely resolution. * Follow up with customers and ensure proper service delivery. * Maintain customer records and prepare reports. * Identify opportunities to improve customer satisfaction and retention. * Support business development through existing customer relationships. * Ensure timely follow\-up and effective communication with clients. Required Skills * 5 years of experience in **Customer Relationship Management, Client Handling or a similar role**. * Excellent communication and interpersonal skills. * Strong customer\-handling and problem\-solving abilities. * Good follow\-up and coordination skills. * Basic knowledge of **MS Office, Excel and email communication**. * Ability to build and maintain professional relationships. * Good organizational and time\-management skills. Interested candidates can send their updated CV to: **hr1@sangroupglobal.com** Pay: ₹35,000\.00 \- ₹45,000\.00 per month Benefits: * Flexible schedule * Health insurance * Paid sick time * Paid time off * Provident Fund Work Location: In person