Full Time

Customer Support Executive (CSE)

SocialGenAppsCH, INNot Disclosed
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Customer Support Executive (CSE)
Apply Now
Job Description
**Customer Support Executive \- International Voice Process** This is a Work From Office role with an MNC. Freshers and experienced candidates can apply. **Job Details:** **Position:** Customer Support Executive **Process:** International Voice Process **Location:** Chandigarh **Work Mode:** Work From Office Only **Job Type:** Full\-time **Salary:** ₹30,000 \- ₹33,000 per month **Interview:** Walk\-in \& Virtual **Shift:** Rotational Night Shift **Week Off:** Rotational **Qualification:** 12th Pass or above **Experience:** Freshers \& Experienced **Joining:** Immediate Joiners Preferred **Cab Facility:** Available **PF:** Available The job involves handling calls from international customers. You will speak with customers, understand their queries, provide the required information and help with their concerns. **Good English communication is required for this role.** Candidates should be comfortable speaking in English and understanding customers over the phone. **Responsibilities:** * Handle customer calls for the international process. * Understand customer queries and provide suitable solutions. * Give correct information to customers. * Handle customer concerns professionally. * Maintain proper call quality and customer service standards. * Follow the process guidelines and company policies. * Complete assigned performance and quality targets. **Eligibility:** * 12th Pass or above. * Freshers can apply. * Previous experience in customer support, BPO or voice process is also considered. * Good spoken English and listening skills. * Comfortable with rotational night shifts. * Comfortable with rotational week offs. * Immediate joiners will be preferred. * Candidate should be willing to work from office in **Chandigarh**. Interview Process: There will be 3 rounds: **1\. HR Round** Basic profile discussion and communication check. **2\. Operations Manager Round** Discussion related to the role and customer handling. **3\. Assessment Round** Process\-related assessment. Candidates clearing all three rounds will be taken forward for joining. **Benefits:** * Salary: **₹30,000 \- ₹33,000 per month** * Cab facility * PF * MNC environment * International customer process **Important:** English communication will be checked during the interview and is a key requirement for this position. Freshers and experienced candidates can apply. Pay: ₹30,000\.00 \- ₹33,000\.00 per month Benefits: * Provident Fund Education: * Higher Secondary(12th Pass) (Required) Language: * English (Required) Shift availability: * Night Shift (Required) Work Location: In person
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Customer Support Executive (CSE)

CH, IN
SocialGenApps
Category:
Customer Service & Support
Company Size:
—
Experience:
0 - 1 Yrs
Level:
Mid Level
Openings:
1
Applications:
0
Customer Support Executive (CSE) at SocialGenApps | Jobiora