Full Time

Customer Support Executive (CSE)

SocialGenAppsPB, INNot Disclosed
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Customer Support Executive (CSE)
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Job Description
**Customer Support Executive \- International Voice Process** We are looking for Customer Support Executives for an International Voice Process with an MNC in Mohali. If you are comfortable speaking in English and enjoy interacting with customers, you can apply for this role. Freshers and experienced candidates are both welcome. **Job Information:** **Position:** Customer Support Executive **Process:** International Voice Process **Location:** Mohali, Punjab **Work Mode:** Work From Office **Job Type:** Full\-time **Salary:** ₹31,000 \- ₹34,000 per month **Interview:** Walk\-in \& Virtual **Shift:** Rotational Night Shift **Week:** Off Rotational **Qualification:** 12th Pass or above **Experience:** Freshers \& Experienced **Joining:** Immediate Joiners Preferred **Cab:** Available **PF:** Available **About the Job:** The role involves speaking with international customers over the phone and helping them with their questions and concerns. You should be able to **speak English clearly, understand what the customer is saying, and respond confidently**. English communication will be given the most importance during the interview. **What You Will Do:** * Take calls from international customers. * Understand their questions and concerns. * Provide the right information and assistance. * Handle customers politely and professionally. * Make sure customer issues are properly addressed. * Follow the process and quality guidelines. * Maintain good call quality and customer service standards. **What We Expect:** * Minimum qualification: **12th Pass** * Freshers can apply. * Candidates with previous customer support or voice process experience can also apply. * **Good English communication is required.** * Good listening and conversation skills. * Comfortable working in rotational night shifts. * Comfortable with rotational week offs. * Immediate joiners will be preferred. * Must be comfortable working **from office in Mohali**. Interview Process: There will be **3 rounds** in the selection process: **Round 1 \- HR Interview** Basic introduction, communication and profile discussion. **Round 2 \- Operations Manager Round** Discussion about the role, customer handling and communication. **Round 3 \- Assessment** Process\-related assessment to check suitability for the role. Candidates who clear all three rounds will be taken forward for joining. **What We Offer:** * **₹31,000 \- ₹34,000 per month** * Cab facility * PF benefits * International customer exposure * MNC work environment * Opportunity to build a career in customer support **Important:** This is a Work From Office job based in Mohali. **Good English communication is the main requirement for this position.** If you are confident while speaking English and are looking for an international customer support role, you can apply for this opportunity. **Freshers are welcome to apply.** Pay: ₹31,000\.00 \- ₹34,000\.00 per month Benefits: * Provident Fund Education: * Higher Secondary(12th Pass) (Required) Language: * English (Required) Shift availability: * Night Shift (Required) Work Location: In person
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Customer Support Executive (CSE)

PB, IN
SocialGenApps
Category:
Customer Service & Support
Company Size:
—
Experience:
0 - 1 Yrs
Level:
Mid Level
Openings:
1
Applications:
0