Job Description
**Customer Relationship Executive (CRE) – SS Hyundai Kottarakara**
**Job Title:** Customer Relationship Executive (CRE)
**Company:** SS Hyundai
**Location:** Kottarakara
**Job Type:** Full\-time
Job Summary
SS Hyundai Kottarakara is looking for an enthusiastic and customer\-focused Customer Relationship Executive (CRE) to manage customer interactions, follow\-ups, and service coordination. The ideal candidate should possess strong communication skills and the ability to maintain excellent customer relationships.
Key Responsibilities
* Handle customer enquiries through calls, WhatsApp, and walk\-ins
* Maintain and update customer records in CRM system
* Coordinate with sales and service departments for customer support
* Conduct follow\-up calls for feedback, appointments, and service reminders
* Ensure high levels of customer satisfaction and retention
* Address customer complaints professionally and escalate when required
* Support customer engagement activities and campaigns
Requirements
* Graduation in any discipline
* Good communication and interpersonal skills
* Basic computer knowledge and MS Office proficiency
* Prior experience in customer service/telecalling preferred
* Freshers with good communication skills can also apply
Salary \& Benefits
* Attractive salary package
* Incentives based on performance
* Career growth opportunities
* Professional and supportive work environment
Contact Details
Phone: **9539682345,9539682052**
Apply Now
Interested candidates can send their updated resume or contact the HR department directly.
Job Types: Full\-time, Permanent, Fresher
Pay: Up to ₹18,000\.00 per month
Benefits:
* Cell phone reimbursement
* Health insurance
* Paid time off
Work Location: In person