Job Description
**WE ARE HIRING**
**Back Office Administration \& Client Relationship Executive**
**The Adbook India Private Limited**
**Location:** Ahmedabad, Gujarat
**Job Type:** Full\-Time
**Industry:** Digital Advertising \| DOOH \| Media \& Technology
The Adbook India Private Limited is looking for a confident, organised and customer\-focused professional to join our team as a Back Office Administration \& Client Relationship Executive.
**Key Responsibilities**
* Manage day\-to\-day back\-office administration and documentation
* Coordinate with clients for campaign requirements, schedules and updates
* Handle client calling, follow\-ups and relationship management
* Maintain regular communication with existing clients
* Follow up on quotations, proposals, campaigns and payments
* Coordinate between clients, sales, operations and management
* Prepare and maintain client records, reports and databases
* Assist the sales team with customer coordination and administrative tasks
* Respond to client enquiries professionally and promptly
* Ensure smooth execution and communication throughout the advertising campaign
* Build and maintain strong, long\-term client relationships
* Handle routine office coordination and documentation
**Client Relationship Responsibilities**
The role will involve regular interaction with clients, including:
* Calling existing and prospective clients
* Understanding client requirements
* Providing campaign updates
* Following up on enquiries and proposals
* Checking client satisfaction
* Identifying opportunities for repeat campaigns
* Maintaining professional relationships with key clients
**Candidate Profile**
We are looking for someone who is:
* Excellent in communication and client handling
* Confident and comfortable making phone calls
* Well organised and detail\-oriented
* Good at follow\-ups and maintaining records
* Professional and polite with clients
* Able to coordinate multiple tasks
* Proficient in MS Office / Google Workspace
* Fluent in Gujarati and Hindi
* Good working knowledge of English
* Previous experience in administration, customer service, telecalling, sales coordination or client servicing will be an advantage
**What We Offer**
* Opportunity to work with a growing DOOH / AdTech company
* Exposure to advertising, media and technology
* Growth opportunities within the organisation
* Dynamic and professional working environment
Pay: ₹10,000\.00 \- ₹32,000\.00 per month
Work Location: In person