Job Description: HR Manager

Sambodhi Retreat, Bodh Gaya, Bihar

Position: HR Manager

Department: Human Resources

Location: Sambodhi Retreat, Bodh Gaya, Bihar

Employment Type: Full-time, Permanent

Experience Required: 4–5 years in the hotel / hospitality industry

Qualification: MBA (HR specialisation preferred)

About the Role

Sambodhi Retreat, located in the sacred town of Bodh Gaya, welcomes pilgrims, international travellers and leisure guests throughout the year. We are looking for a capable and people-focused HR Manager to lead all human resource functions of the property, build a motivated and service-oriented team, and ensure compliance with labour laws while upholding the warm hospitality our guests expect.

Key Responsibilities

1. Recruitment and Onboarding

• Plan manpower requirements with department heads and manage the full recruitment cycle: sourcing, screening, interviewing, selection and joining.
• Build relationships with hotel management institutes and local talent pools in Bihar for regular and seasonal hiring.
• Conduct induction and orientation for new employees covering company policies, grooming standards and service culture.
• Maintain accurate employee files, appointment letters and joining documentation.

2. Payroll, Attendance and Compensation

• Oversee monthly payroll processing, attendance, leave and overtime records, and ensure timely, accurate salary disbursement.
• Manage statutory deductions and benefits, including PF, ESI, gratuity and bonus.
• Review salary structures and benchmark against the local hospitality market.

3. Statutory and Legal Compliance

• Ensure compliance with applicable labour laws, including the Shops and Establishments Act, Minimum Wages Act, PF/ESI regulations and contract labour requirements.
• Maintain statutory registers, returns and records, and coordinate with auditors and government authorities when required.
• Handle disciplinary matters, grievances and exit formalities fairly and in line with company policy and law.

4. Training and Development

• Identify training needs and run programmes on guest service, grooming, communication, fire safety, hygiene and POSH awareness.
• Develop on-the-job training plans, cross-training and career-growth paths for associates.
• Track training effectiveness and its impact on guest satisfaction scores.

5. Performance Management

• Implement and monitor a structured appraisal system with clear KPIs for each department.
• Support managers in goal-setting, feedback and performance improvement plans.
• Design recognition programmes such as Employee of the Month and service awards.

6. Employee Engagement and Welfare

• Foster a positive, respectful and inclusive workplace culture.
• Organise staff engagement activities, festival celebrations and wellness initiatives.
• Oversee staff accommodation, uniforms, staff meals and other welfare facilities.
• Act as the point of contact for employee concerns, ensuring prompt and confidential resolution.

7. HR Policy, Planning and Reporting

• Draft, update and enforce HR policies, SOPs and the employee handbook.
• Monitor attrition, absenteeism and manpower cost, and present monthly HR reports to management.
• Control departmental budgets and support cost-effective staffing.

Qualifications and Experience

• Education: MBA (preferably in Human Resource Management); this is the minimum highest qualification required.
• Experience: 4–5 years of relevant HR experience in hotels, resorts or the wider hospitality industry, with at least 1–2 years in an executive or managerial role.
• Working knowledge of Indian labour laws and statutory compliance.
• Prior experience of payroll processing and HRMS or hotel-industry HR software is an advantage.

Skills and Competencies

• Strong communication and interpersonal skills in Hindi and English; knowledge of the local language is an added advantage.
• Sound judgement in conflict resolution, negotiation and handling sensitive matters.
• Good leadership, organisational and time-management abilities.
• Proficiency in MS Office (Excel, Word, PowerPoint) and HR software.
• Ability to work in a 24x7 hospitality environment and manage seasonal peaks in Bodh Gaya's tourist season.
• High integrity, confidentiality and a service-first attitude.

How to Apply

Interested candidates may send an updated CV at kriti@vastuvihar.org

Pay: Up to ₹50,000.00 per month

Benefits

• Food provided
• Health insurance
• Provident Fund

Work Location: In person